Policies, Terms and Shipping
By placing an order you agree to the terms of sale.
In these terms, “we” means CRITIT.CO.UK (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).
Terms and Conditions:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which is not the property of, or licensed to the operator, are acknowledged on the website.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
We will arrange for the products to be delivered to the address for delivery indicated in your order. Your address must be correct or else we will bear no responsibility for any loss for an incomplete address.
We do aim to see all deliveries of products will be dispatched within 28 days of the later of receipt of payment and the date of our order confirmation. This delivery time span is due to the nature of our handcrafted goods.
If a delivery attempt is made by our delivery agents and a cost is incurred to us by a customer’s failure to arrange redelivery or collection of a package, then you accept that we may pass the delivery charge. Also if asked to cancel/refund the order the costs incurred for the original delivery and return will not be refunded (following a failed delivery).
If an order has been shipped and not received, you must inform us within a reasonable period. This period is deemed to be 14 days for our courier service, 30 days for Airmail, UK Postal services and Surface Mail. Past these timescales we will resend packages at our discretion.
Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).
Images of products on our website are for illustrative purposes; actual products may differ from such images.
All items are posted First Class Tracked or International Tracked.
I would ask that UK customers allow 3-5 days for delivery and international customers allow 30 days.
Delivery Charges are based on weight and only the actual postage charge will be charged, if for any reason postage paid exceeds the cost, I will refund you this amount within 7 days.
Returns and Cancellations
I gladly accept returns and exchanges
Just contact me within 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations on personalised items
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); and payment details .
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at or send us mail to: ,
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Critituk@gmail.com.
Business Name: CRITIT.CO.UK
Street Address: CRITIT, Unit 8, Oaktree Business Park, Basey Road, Rackheath, NR136PZ
Country: United Kingdom
Tag: tabletop games